Returns & Exchanges

At Health Food, your satisfaction and safety are our priorities; however, due to the perishable nature of our products, we can only accept returns on items that are damaged or incorrect upon arrival. Please notify us within 48 hours of delivery to initiate a claim for a refund or replacement.

Return Process

• 1.
  Contact Support

  Email our customer care team within 48 hours of receiving your order, including your order number and clear photos of any damaged or incorrect items.

• 2.
  Verification Process

  Our quality assurance team will review your request and photos within 1-2 business days to verify the issue and ensure it meets our health and safety guidelines.

• 3.
  Approval & Instructions

  Once approved, we will provide instructions on whether to dispose of the item or return it to our facility using a pre-paid shipping label provided by us.

• 4.
  Refund or Replacement

  You can choose between a full refund to your original payment method or a zero-cost replacement shipment to be dispatched immediately.